1. Information We Collect

We may collect:

Business Information

• Company name
• Registration details
• Business address
• Tax information (where applicable)

Contact Information

• Name
• Email address
• Phone number

Account Information

• Username
• Password (encrypted)
• Login history

Booking Information

• Package requests
• Booking records
• Payment information
• Travel preferences

Technical Information

• IP address
• Browser type
• Device information
• Cookies
• Website usage analytics

2. How We Use Your Information

We use your information to:

• Create partner accounts
• Process bookings
• Provide quotations
• Improve customer service
• Communicate updates
• Prevent fraud
• Comply with legal obligations
• Improve website performance

3. Sharing Information

We may share information with:

• Hotels
• Transportation providers
• Tour operators
• Payment providers
• Government authorities where legally required

We do not sell your personal information.

4. Cookies

Our website uses cookies to:

• Improve website functionality
• Remember login sessions
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of online transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

7. Your Rights

Depending on applicable law, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Request data portability
• Withdraw consent where processing is based on consent

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our services are intended for businesses and professional users. We do not knowingly collect personal information from children under the age required by applicable law.

10. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated effective date.

11. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact Alpha SRVC through our Contact Us page.